The shift actuator has a small electric motor that is responsible for shifting your washing machine from agitate to spin mode. If the motor or any component on the actuator fails, your washing machine will be stuck in one position or the other, and will fail to allow your machine to operate properly.
This style shift actuator fits on Whirlpool, Maytag, Amana, Crosley, and Admiral Washers of many different model numbers.
Whirlpool makes 3 styles of shift actuators, and we sell two of them with the third one (the newest) undergoing a major factory recall situation, and is unsafe for usage. To purchase the proper actuator, note the pins on the actuator installed on your washer, if it uses the 3x2 stack configuration, or the 7-pin side by side configuration, as you'll need to purchase the exact one that matches.
I ordered the 7 pin version of this actuator for my Maytag Centennial washer. Once installed and the machine recalibrated, the actuator makes a loud clicking sound and never gets out of sensing mode. It produced an F7/E5 code.
Hi, I am sorry to hear that you're having issues with the part. The W10913953 Shift Actuator isn't made in China. Its actually manufactured in Germany. It also has a warranty that would cover defects as well, but I am unaware of any attempt you've made to contact us, other than leaving a 1-star review. We'd be happy to contact the manufacturer and get a replacement ordered for you to clear up any defect on that part, if you'd choose to see if the issue is with the actuator itself, or something else may be triggering it to click and fail out of operation.