W10820039-BA Whirlpool All-Metal Washer Hub

Metal hub works great and I recommend it. I also recommend the dampening grease kit for washing machines. I’ve rebuilt so many that I need to reorder the big tub of dampening grease. It works great. Thanks Mr Ben and have a blessed weekend 🇺🇸👍🙏

This was a relatively easy repair, especially with the helpful video fixed the problem!

the selection, ordering, and delivery was fine, no problems. However, the repair guy stated the existing gear in the washer was ok and therefore the part was not needed. The washer had bigger problems that were making the loud noise during the spin cycle. The recommendation was to just replace the washer with a new one which I did.

I put this part in but Jeff from Ben's appliances went above and beyond. He helped me identify the real problem which was rotor which covers the stator had a loose nut, just loose enough to cause scraping and trigger a UL code. He also suggested I clean the spline to allow the basket to raise easily during the spin cycle. My 2013 whirlpool cabrio is back online.

5 stars+++

The hub was a snap to install. It needed a little persuasion to seat, lite tapping with a piece of 2" PCV pipe did the trick.

& his product descriptions made it easy to determine exactly what I needed for my model.

Best was both Ben's Vid on YouTube (super comprehensive) & answers to my questions via his O/L chat.

Highly recommended!!!

W10820039-BA Whirlpool All-Metal Washer Hub

W10820039-BA Whirlpool All-Metal Washer Hub

Perfect fit and last one you will buy. If you are purchasing this hub you probably have a very old washer that has an unbalanced tub problem during spin cycle. In my case, this item fits perfect as OEM hub and what I did for good measure, I put dampening grease on the 4 suspension rods. This resolved the unbalance issue.

Great item!

Installed in 30 minutes on a Maytag Brovos XL. All my stuff was easy to take off because I used Affresh cleaning during the 11 years since I've owned it.

Looks like it will last longer than the OEM plastic was easy to install for me washer worked great also installed your damping grease and damping pads worked well plenty of grease enough for I estimate at least 3 to 4 packings your videos or good and informational washer back to performing like when I bought new also a great price for the items

The hub was inexpensive and installed in a few minutes. Delivered very fast. But it did not work. I have experimented with different cycles settings that allow low spin speed. I use the heavy soiled and 2nd rinse and presoak to ensure the items are clean. Did the hub help a little? But this will not work with even a small load of cotton towels. But for other small loads it will complete a wash without stopping. I found taking the items out wet and drying them retained a chemical smell and feel to my legs. If this happens I run the load through and other short wash cycle with no chemicals. I purchased the spring set and just looking for a good window of opportunity to install. In closing I will return to Ben's Appliance.

The all-metal washer hub is the way to go. It took half an hour to replace; now my washer spins like a jet turbine.

This is my first metal kit and looking forward to many years of service.

Didn’t think the restocking fee was fair

It’s all metal and solid, not flimsy metal. You get two hubs and a small sprocket. It’s the small sprocket that is usually made of plastic which wears down at the inside spine that slides onto the axel. Now with this kit, the small sprocket is metal and I don’t anticipate it wearing down. When you change the sprocket make sure you also use/change to the metal hub that screws onto the tub. The difference between the two hubs that you get is length of the inside gear that turns the sprocket. At first I attached/used the wrong hub( the longer inside gear) and I kept getting OL error. When I changed it to the hub with the shorter inside gear the washer worked perfectly. The reason is that the tub rises up when it fills with water so that the agitator can spin back and forth without spinning the tub. If you manually pull up on the tub it should lift up and that’s what needs to happens when it starts to agitate. If the hub’s inside gear is too long, it does not disconnect from the small sprocket when it fills with water and when it starts to agitate, it will also be spinning with the tub and then it will think the the load is too heavy and you get the OL error. The hub needs to be free of the sprocket so only the agitator spins back and forth it ans should only be connect to the tub during spin cycle or draining water. That is how this washer works. I’ve only have it connect correctly for only one wash and will update if it starts to not work properly but so far so good.

As of this date I have not received this item. So right not I can not give a rating.

Works great

Part was metal which was great. I had ordered other parts that were not compatible and agents reached out to make sure i didnt order something i didn"t need. So that was above and beyond for me. Thank you.

I received the W10820039-BA Whirlpool All-Metal Washer Hub to replace the original plastic hub in just a few days. It fit our Whirlpool Cabrio washer perfectly as a replacement for the original worn plastic hub that was contributing to excessive vibration.

great